Privacy policy

Privacy Policy

Last updated: September 8, 2026

This Privacy Policy describes how CPTCExam.com (the “Site,” “we,” “us,” or “our”), operated by Influx Marketing Group OÜ, collects, uses, stores, and discloses personal information when you visit the Site, create an account, subscribe to communications, submit a form, join a waitlist, purchase a product or service, or otherwise interact with us.

For purposes of applicable data protection laws, including the General Data Protection Regulation (“GDPR”), Influx Marketing Group OÜ is the data controller responsible for the personal information described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with CPTCExam.com.

Device and Usage Information

When you visit the Site, we may automatically collect information about your device and how you interact with the Site, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Approximate geographic location

  • Time zone

  • Referring website or source

  • Pages, products, or content viewed

  • Search terms

  • Links or buttons clicked

  • Dates and times of visits

  • Shopping activity

  • Cookie and similar technology identifiers

  • Information about how you navigate and interact with the Site

We collect this information through technologies such as cookies, pixels, tags, server logs, web beacons, and analytics tools.

We use this information to operate the Site, understand how visitors use it, improve our educational content and products, measure marketing performance, prevent fraud, troubleshoot problems, and improve the overall customer experience.

Order and Transaction Information

When you make a purchase, we may collect:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Products or services purchased

  • Order history

  • Transaction information

  • Payment-related information

  • Shipping and fulfillment information

Payment information is processed through Shopify and applicable payment processors. We generally do not receive or store your complete payment card number directly.

We use order information to process transactions, provide digital products, fulfill and ship physical products, send order confirmations, provide customer service, process refunds when applicable, prevent fraud, and comply with accounting, tax, and legal requirements.

Account Information

If you create a customer account, we may collect information such as your name, email address, account credentials, order history, and other information associated with your account.

We use this information to maintain your account, provide access to purchased materials or services, and improve your experience with the Site.

Forms, Waitlists, Newsletters, and Educational Programs

If you complete a form, join a waitlist, subscribe to our email list, participate in an educational program, or request information, we may collect information such as:

  • Name

  • Email address

  • Professional role or area of interest

  • Information you voluntarily provide in a form

  • Communication preferences

  • Questions, feedback, or other information you send to us

For example, information submitted in connection with Organ Procurement Coordinator resources, educational communities, roundtables, CPTC exam preparation resources, or similar programs may be used to provide the requested information and communicate with you regarding those programs.

Customer Support and Communications

If you contact us, we may collect your name, email address, order information, the contents of your message, attachments you provide, and other information necessary to respond to your request.

Marketing Information

If you subscribe to marketing communications, we may collect your email address and information concerning your interactions with our emails or marketing campaigns.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email.

Transactional communications relating to purchases, accounts, security, or customer service may still be sent even if you unsubscribe from marketing communications.

2. How We Use Personal Information

We may use personal information to:

  • Operate and maintain CPTCExam.com

  • Process purchases and payments

  • Deliver digital products and educational materials

  • Fulfill and ship physical products

  • Maintain customer accounts

  • Provide customer service

  • Send order and account communications

  • Respond to questions and requests

  • Administer waitlists, educational programs, and communities

  • Send marketing communications where permitted

  • Analyze Site traffic and performance

  • Understand which educational resources, pages, and products are useful to visitors

  • Improve our products, educational content, Site design, and customer experience

  • Measure advertising and marketing effectiveness

  • Detect and prevent fraud, abuse, security incidents, and unlawful activity

  • Enforce our terms and protect our rights

  • Comply with tax, accounting, regulatory, and legal requirements

3. Legal Bases for Processing

If the GDPR, UK GDPR, or similar data protection laws apply to you, we process personal information under one or more of the following legal bases:

Performance of a Contract

We process information necessary to provide products or services you purchase or request, including processing orders, providing digital materials, shipping products, and administering customer accounts.

Consent

We may rely on your consent for activities such as non-essential cookies, certain analytics or advertising technologies, and marketing communications where consent is required.

You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before consent was withdrawn.

Legitimate Interests

We may process information when reasonably necessary for legitimate business interests, including:

  • Operating and improving CPTCExam.com

  • Understanding Site usage

  • Providing customer service

  • Securing our Site and systems

  • Preventing fraud

  • Improving educational products and services

  • Conducting appropriate business analytics

We consider these interests against your privacy rights and interests.

Legal Obligations

We may process information when necessary to comply with applicable laws, regulations, accounting obligations, tax requirements, court orders, or lawful governmental requests.

4. Shopify

CPTCExam.com is hosted and powered by Shopify.

Shopify processes personal information necessary to provide ecommerce, hosting, checkout, payment, security, analytics, customer account, fraud prevention, and related services.

Depending on the Shopify services and settings enabled on the Site, Shopify may process certain information as our service provider or processor and may, for certain Shopify consumer or enhanced services, process information under its own privacy terms.

You can review Shopify’s current Privacy Policy through Shopify’s website.

5. Google Analytics

We use Google Analytics 4 (“GA4”) to help us understand how visitors use CPTCExam.com.

Google Analytics may collect information such as:

  • Pages visited

  • Session information

  • Device and browser information

  • Approximate geographic information

  • Referral sources

  • Interactions with Site content

  • Ecommerce and purchase-related events

  • Cookie or device identifiers

Google Analytics commonly uses first-party cookies, including cookies beginning with _ga, to distinguish visitors and sessions.

We use analytics information to understand Site traffic, determine which pages and educational resources are useful, measure marketing performance, improve our products and content, and improve the Site.

Where required by applicable law, non-essential analytics technologies are subject to your consent or other privacy choices.

Google provides additional information about how Google Analytics processes data in Google's Privacy Policy and Google Analytics privacy documentation. Google also provides a Google Analytics opt-out browser add-on.

6. Cookies and Similar Technologies

Cookies are small data files stored on your device when you visit a website.

We and our service providers may use cookies and similar technologies for several purposes.

Necessary Cookies

These cookies are required for functions such as:

  • Shopping carts

  • Checkout

  • Account authentication

  • Security

  • Fraud prevention

  • Store navigation

  • Remembering essential settings

Because these cookies are necessary for the Site to function, they generally cannot be disabled through our cookie preference tools.

Analytics Cookies

Analytics technologies help us understand how visitors use CPTCExam.com and how the Site performs.

These may include Shopify analytics and Google Analytics.

Marketing and Advertising Cookies

If we use advertising, remarketing, social media advertising, or similar services, cookies and related technologies may help measure advertising performance or show advertisements that are more relevant to visitors.

Where required by law, we obtain appropriate consent before using non-essential cookies for these purposes.

Managing Cookies

You may manage cookies through:

  • The cookie or privacy controls available on CPTCExam.com

  • Your browser settings

  • Applicable opt-out tools offered by analytics or advertising providers

Blocking some cookies may affect certain Site functionality.

7. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business.

These parties may include:

Shopify

Shopify provides our ecommerce platform, hosting, checkout, customer account, payment, security, and related services.

Payment Processors

Payment processors may receive information necessary to authorize and process purchases.

Printing, Shipping, and Fulfillment Providers

When physical products are purchased, we may provide necessary order information to printing, production, shipping, or fulfillment companies responsible for completing the order.

This may include your name, shipping address, contact information, and details of the products purchased.

Analytics Providers

We may disclose device, usage, and interaction information to analytics providers such as Google Analytics.

Email and Marketing Providers

We may use providers to send newsletters, waitlist communications, educational announcements, transactional messages, or other permitted communications.

Advertising and Social Media Platforms

If we use advertising or marketing integrations, certain Site activity may be disclosed to advertising or social media providers for measurement, attribution, or advertising purposes, subject to applicable privacy requirements and your consent or opt-out rights.

Professional Service Providers

We may disclose information when reasonably necessary to accountants, attorneys, consultants, insurance providers, technology providers, and other professional advisers.

Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to lawful governmental or regulatory requests

  • Respond to subpoenas, court orders, or legal proceedings

  • Investigate fraud or security issues

  • Protect our customers, business, property, or rights

  • Enforce agreements or policies

Business Transfers

If all or part of our business is sold, reorganized, merged, financed, acquired, or transferred, personal information may be disclosed as part of that transaction, subject to applicable law.

8. Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

However, certain privacy laws define terms such as “sale,” “sharing,” and “targeted advertising” broadly.

Depending on the technologies and Shopify or advertising services enabled on the Site, disclosures of identifiers, cookie information, browsing activity, or interactions with advertising providers may be considered “selling,” “sharing,” or “targeted advertising” under certain U.S. state privacy laws even though no money is exchanged for the information.

Where applicable, you may opt out of these activities by using the Your Privacy Choices, Do Not Sell or Share My Personal Information, or similar data-sharing opt-out control provided on CPTCExam.com.

We do not knowingly sell or share personal information of children for targeted advertising.

9. Shopify Network Intelligence and Enhanced Services

Shopify may offer services that use information from interactions across Shopify merchants to improve fraud detection, analytics, personalization, advertising, or other Shopify services.

If we enable Shopify features that involve Shopify Network Intelligence or other Enhanced Services, Shopify may process certain information as described in Shopify's applicable privacy terms.

Where these activities are considered selling, sharing, or targeted advertising under applicable privacy laws, eligible visitors may exercise applicable opt-out rights through the Site's privacy controls.

10. Global Privacy Control and Do Not Track

Some browsers and devices allow users to transmit privacy preference signals such as Global Privacy Control (“GPC”).

Where required by applicable law and supported through our Shopify privacy configuration, recognized opt-out preference signals may be treated as a request to opt out of applicable sale, sharing, or targeted advertising activities.

Because there is not a universally accepted standard governing all browser “Do Not Track” signals, the Site may not respond to all Do Not Track signals.

11. International Data Transfers

Influx Marketing Group OÜ is located in Estonia, within the European Economic Area.

Because CPTCExam.com uses global service providers, including Shopify and Google, personal information may be processed in countries other than the country where you live.

Where personal information protected by the GDPR or similar laws is transferred outside the European Economic Area, we and our service providers rely on legally recognized transfer mechanisms where required, such as adequacy decisions, contractual safeguards, or Standard Contractual Clauses.

Shopify may process information through entities, infrastructure, and subprocessors located in multiple countries.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing products and services

  • Maintaining customer accounts

  • Processing and documenting transactions

  • Providing customer support

  • Maintaining appropriate business records

  • Preventing fraud

  • Resolving disputes

  • Enforcing agreements

  • Complying with accounting, tax, regulatory, and legal obligations

Different categories of information may have different retention periods.

When information is no longer required, we may delete, anonymize, or securely retain it as required by law.

13. Automated Decision-Making and Fraud Prevention

We do not use customer information to make decisions based solely on automated processing that produce legal or similarly significant effects on customers.

Shopify and payment or fraud-prevention providers may use automated systems to identify potentially fraudulent, abusive, or high-risk transactions.

These systems may temporarily restrict transactions, payment methods, accounts, devices, or IP addresses when suspicious activity is detected.

14. Your Privacy Rights

Depending on where you live, you may have legal rights regarding your personal information.

These rights may include:

  • The right to know whether we process your personal information

  • The right to access personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of certain information

  • The right to receive certain information in a portable format

  • The right to restrict certain processing

  • The right to object to certain processing

  • The right to withdraw consent

  • The right to opt out of certain targeted advertising

  • The right to opt out of certain sales or sharing of personal information

  • The right not to receive discriminatory treatment for exercising applicable privacy rights

  • The right to appeal certain privacy-request decisions where applicable

These rights are subject to exceptions and limitations under applicable law.

EEA, United Kingdom, and Switzerland

If you are located in the EEA, United Kingdom, or Switzerland, applicable privacy laws may provide rights to access, correct, erase, restrict, object to processing, obtain a portable copy of certain information, and withdraw consent.

You may also have the right to lodge a complaint with your local data protection authority.

United States

Residents of states with comprehensive privacy laws may have rights concerning access, correction, deletion, portability, targeted advertising, sale or sharing of personal information, and certain automated processing, depending on the law that applies.

California Residents

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where those laws apply.

These may include rights to know, access, correct, delete, and obtain information concerning categories of personal information collected or disclosed and the right to opt out of certain sales or sharing of personal information.

Exercising Your Rights

To submit a privacy request, contact:

Brookewallacern@gmail.com

Please include enough information for us to understand and respond to your request.

We may need to verify your identity before fulfilling certain requests. We will use information provided for verification only as permitted by applicable law.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require documentation demonstrating the agent's authority.

15. Children and Minors

CPTCExam.com provides professional education and ecommerce products primarily intended for adults and is not directed to children under 16.

We do not knowingly collect personal information from children under 16 through the Site.

If you are a parent or legal guardian and believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.

16. Patient Information and Protected Health Information

CPTCExam.com provides educational content relating to nursing, organ donation, transplantation, and professional certification.

The Site is not designed for the submission or storage of identifiable patient records or protected health information (“PHI”).

Please do not submit patient names, dates of birth, medical record numbers, photographs containing patient identifiers, or other information that could identify an individual patient through customer-support messages, educational forms, community discussions, case discussions, or other Site features.

When discussing clinical experiences or case examples, users should remove patient-identifying information and comply with their employer's policies and applicable privacy laws.

17. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, internet transmission, database, or storage system can be guaranteed to be completely secure.

You are responsible for protecting your account credentials and should notify us if you believe your account or personal information has been compromised.

18. Third-Party Websites and Services

CPTCExam.com may contain links to external websites, social media services, educational resources, job listings, or other third-party services.

We are not responsible for the privacy, security, or content practices of websites or services that we do not control.

We encourage you to review the privacy policies of third parties before providing personal information to them.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our products or services

  • Technology

  • Vendors and service providers

  • Privacy practices

  • Legal or regulatory requirements

When we update this Privacy Policy, we will revise the “Last updated” date at the top of the policy.

If required by applicable law, we may provide additional notice of material changes.

20. Contact Us

For questions about this Privacy Policy, requests concerning your personal information, or privacy-related complaints, contact:

CPTCExam.com
Operated by Influx Marketing Group OÜ
Estonian Registry Code: 16449908
Lauri tee 33-16
11912 Tallinn
Estonia

Email: Brookewallacern@gmail.com

21. Data Protection Complaints

If you are located in the European Economic Area and believe that your personal information has been processed unlawfully, you have the right to lodge a complaint with a competent data protection supervisory authority.

Because Influx Marketing Group OÜ is established in Estonia, you may contact:

Estonian Data Protection Inspectorate
(Andmekaitse Inspektsioon)
Tatari 39
10134 Tallinn
Estonia

You may also contact the data protection authority in the EEA country where you live, work, or believe an infringement occurred.